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Here are some of our most frequently asked questions. If your questions is not here, please contact us!
The price is $24.95 per student. We strive to keep our training affordable while ensuring it meets the high standards set by the National Association of State Fire Marshals. The fees help us continually update and validate the training to provide you with the best possible learning experience.
Awesome! We love large groups; we’re crowd managers, after all! When purchasing, select the button labeled “Group Purchase“. After you make payment, check your email for instructions on registering members of your organization.
The course is recognized in most states, and is based upon model codes that are in use in every state. To be sure, always contact your fire inspector to determine if your jurisdiction has approved the course. Contact us for more info.
The course was developed using industry-standard practices and overseen by a state fire marshal team. A formal job task-analysis was conducted by an expert in high-stakes certification testing, and subject matter experts including those from the entertainment industry as well as public safety experts from across the United States provided input.
The course curriculum based on the job task analysis was designed and developed by experts in distance learning who have a long history of offering high quality web based training. We believe the course is completely valid. For more detail about course validity, please contact us.
The course is based upon model regulations used throughout the United States and in many other countries. If the jurisdiction utilizes the International Fire Code or the NFPA Fire Code, this course is appropriate. Both codes require crowd manager training to be approved by the jurisdiction, so it’s always best to consult with the fire marshal or inspector to make sure they have approved the course.
This course is accessible by modern devices and browsers, and is mobile device compatible. This is a multimedia course, so have your sound turned on. If you encounter any issues, please let us know and our support team will help you out.
It’s good for a two year period that begins when you successfully complete the final exam in the course. There are two printable versions—wallet size and wall certificate size for framing. You must print the certificate yourself. If you are not near a printer, save a copy of the certificate and email it to a device associated with a printer.
The certificate has a unique code that is associated with each specific user, so if you want to know the validity of a certificate you can contact us.
Yes, we do! Please contact us with the specifics of your order and we can initiate the process for you.
